Technical Support_Intern/Junior

Your role & responsibilities

• Support to install Data Streams's software or configure environments.
• Training for customer about Product functions.
• Receive customer's support requirements and find the way and handle them.
• Website Design, development and maintenance of corporate homepages.
• Development of UI Program for Web-based Software Products.
• Development web portal systems linked to big data platforms.
• Manage and grow a strong team of Web developers.
• Support and deploy development server for DEV team.
• Support and deploy test server for QA team.
• Training server management for members.
• Manage all devices.
• Request device for members when having requirements.
• Support to BD Team for researching Customer's technical request.

Your skills & qualifications

Required Skills

• Basic knowledge of IT systems (Operating Systems, Networking, Databases)
• Understanding of Web applications (Client–Server model, HTTP/HTTPS)
• Ability to read logs and perform basic issue analysis
• Basic knowledge of SQL and database operations
• Familiarity with Linux/Unix command line is a plus
• Good communication skills and ability to support end users
• Strong logical thinking and problem-solving skills
• Willingness to learn and proactive attitude at work

 

Preferred Qualifications

• Major in IT or related fields
• Basic knowledge of Java or general understanding of Back-end applications
• Understanding of system operation processes (deployment, monitoring is a plus)
• Experience in internships or projects related to system operation or technical support
• Familiarity with tools such as: Git, Docker (basic level), Log monitoring tools (ELK stack, Kibana, etc.)
• Good teamwork and collaboration skills with Dev and QA teams

 

Plus Points

• Hands-on experience in troubleshooting, debugging, or supporting users
• High sense of responsibility and ability to work under pressure
• Self-motivated in learning and applying new technologies

 

Education Level: University

 

Working Time: Monday to Friday (08h30 – 17h30)

Benefits for you

• Social Insurance, Salary increases and Promotion opportunities
• Providing educational opportunities to improve new technicalskills.
• Team building, holidays, Holiday guarantees and holiday gifts
• Chance to work oversea

 

Recruitment Processing

• Evaluation of Resume/CV
• 1st Technical interview with Leader (Face to Face)
• 2nd Technical interview with GD and evaluation