
Senior Warehouse Supervisor - Dong Nai (Shuttle Bus Provided)
Công Ty TNHH Techtronic Industries Việt Nam Manufacturing
Job Description
About the Role
We are seeking a Senior Warehouse Supervisor to lead warehouse operations while driving process improvement, digitalization, and transformation initiatives. This role combines hands-on operational leadership with project management and innovation responsibilities, supporting business growth and operational excellence.
Key Responsibilities:
1. Warehouse Operations:
• Oversee daily inbound, storage, picking, packing, and outbound activities
• Ensure on-time fulfillment and high productivity
• Optimize manpower planning and warehouse flow
2. Inventory Management:
• Maintain high inventory accuracy through cycle counts and audits
• Investigate discrepancies and enforce stock control processes (FIFO/FEFO)
3. Team Leadership:
• Lead, coach, and develop warehouse teams
• Manage performance, discipline, and workforce planning
• Build a strong safety and high-performance culture
4. Process Improvement:
• Drive Lean, Kaizen, and continuous improvement initiatives
• Optimize workflows, reduce errors, and improve cycle times
5. Project Management:
• Lead warehouse-related projects (WMS upgrades, layout redesign, automation)
• Define scope, timelines, and resources, track progress and risks
• Coordinate cross-functional teams to ensure on-time delivery
6. Digitalization & Transformation:
• Drive adoption of WMS, automation tools, and digital dashboards
• Identify and implement process automation opportunities
• Lead change management and ensure team adoption of new systems
7. Performance & Reporting:
• Monitor KPIs (productivity, inventory accuracy, service level, budget)
• Analyze data and implement corrective actions
8. Safety & Compliance:
• Ensure compliance with safety regulations and company policies
• Conduct audits and promote a zero-incident culture
Education & Experience:
• Bachelor’s degree in Supply Chain, Logistics, Engineering, or related field
• 5–8+ years warehouse/logistics experience
• 2–3+ years in supervisory/leadership role
• English language proficiency required
Core Expertise:
• Strong knowledge of warehouse operations and inventory management
• Hands-on experience with WMS / ERP systems
• Proven track record in process improvement (Lean / CI)
Project & Digital Capability (Key):
• Experience leading or supporting operations projects
• Exposure to warehouse digitalization, automation, or system implementation
• Strong analytical and data-driven decision-making skills
Leadership & Soft Skills:
• Strong team leadership and people management
• Excellent problem-solving and communication skills
• Ability to work in a fast-paced, dynamic volume environment
Preferred Qualifications:
• Lean Six Sigma or CI certification
• Project Management certification (PMP, Agile, etc.)
• Experience with automation technologies (AMR, conveyors, AS/RS, flow racks, shuttle tacks)
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