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Role Summary

SRE ensures smooth day-to-day operations of the Bank. Understanding of production system access and control, production deployment, Amazon Web Services, Kubernetes, continuous deployment and systems observability is essential for this role.

Key Responsibilities

Participate in on-call rotations(*) to provide support for critical systems. Engineers are required to work on a rotating 2-2-2 schedule: 2 morning shifts followed by 2 days off, 2 afternoon shifts followed by 2 days off, and 2 night shifts followed by 2 days off.
- Morning: 09:00 AM - 06:00 PM
- Afternoon: 05:00 PM - 02:00 AM
- Night: 01:00 AM - 10:00 AM
Overtime Policy:
- 6:00 PM - 10:00 PM: 30%
- 10:00 PM - 6:00 AM: 100%
- Public Holidays: 300%
Resolve system incident when occurs
Deployment of changes into staging and production environments
Work with Platform Engineers to understand the changes
Develop deployment pipeline for changes
Understand the changes and develop observability (monitoring and alert) according to the changes
Develop and conduct resiliency testing solution
Continuous enhancement of monitoring solution
Create and update operation runbooks
Automate operation runbook.

Your Skills and Experience

Required Skills and Qualifications

Technical Skill

Strong experience with Amazon Web Services
Strong experience and understanding of Kubernetes system
Scripting skills with Python or Bash
Experience in continuous deployment tools
Harness (good to have)
Experience in infrastructure as code (IaC) tools
Terraform
Experience with observability solutions
Prometheus & Grafana
SumoLogic (good to have)

Soft Skills

Good in communication and able to communicate fluently in English
Good problem solving skill
Self-motivated and able to learn fast

Due to the high volume of applications we receive, we are unable to respond to every candidate individually. If you have not received a response from GFT regarding your application within 10 workdays, please consider that we have decided to proceed with other candidates. We truly appreciate your interest in GFT and thank you for your understanding.

Why You'll Love Working Here

HR benefits

Competitive salary
Salary band per level are reviewed once per year
13th month salary pro rata depending on the employee’s length of service (within a calender year), paid with the December salary
Monthly lunch allowance: 700,000 VND/employee
Parking: GFT covers the monthly parking fee for employee motorbikes
Performance evaluation is once per year, for 2 purposes:
> Performance bonus > Salary increments

Health care

Private health insurance: including accident, outpatient, in-patient, maternity, and dental for all permanent employees who pass 2-month probation.
Optical: expense claim for eyewear
Annual health check-ups.

Vacation

Maximum 18-day vacation leave/year (with the ability to carry over 05 days till 31st March of the following year)
Adding one more annual leave day for each two-year anniversary.

Healthy lifestyle

Sports and hobby clubs: company has an annual fund for fitness activities, which is allocated per month as team’s vote.
Range of healthy snacks, tea, coffee, milk and beer on tap

Social

Company townhall: each 6 weeks
CSR activities: as per company’s CSR guideline
Onsite tour/training courses at other GFT offices and client’s destination overseas (where applicable).

Benefits