Senior Product Owner

In accordance with the applicable laws and regulations on personal data protection, including the Law on Personal Data Protection and its implementing regulations, Home Credit Vietnam Finance Company Limited (“Home Credit”) collects and processes candidates’ personal data for recruitment purposes and other related purposes in accordance with the Agreement, Notice and Acceptance for Personal Data Processing.

By submitting your application to Home Credit through Vietnamworks, you acknowledge that you have read, understood and agreed to the contents of the Agreement, Notice and Acceptance for Personal Data Processing available at the following link: https://career.homecredit.vn/en/article/agreement-notice-acceptance-for-personal-data-processing/, and consent to Home Credit collecting and processing your personal data in accordance with applicable laws and regulations

KEY RESPONSIBILITIES

- Define and develop end-to-end user stories and workflows for payment, transfer, top-up, redemption, or purchase transactions.

- Set KPIs for success, such as transaction volume, conversion rates, and drop-off rates.

- Ensure a secure, reliable, and intuitive UX for all transactional journeys in the app.

- Ensure timely delivery of transaction-related features and enhancements by collaborating with IT, Risk, Operations, Compliance, and external partners.

- Own and maintain a product backlog focused on transactional initiatives.

- Prioritize backlog items based on business impact and user behavior insights.

- Break down product features into sprint-ready user stories with edge-case consideration.

- Represent and advocate for seamless user transaction experiences across the lifecycle.

- Lead product testing and validation of features related to transactions.

- Continuously monitor and improve transaction flow performance (e.g., failure rates, speed).

- Communicate updates, improvements, and metrics to stakeholders clearly.

- Support the PM Lead or Head of Digital Platforms when needed.

Yêu cầu công việc

- 3–5 years of experience in digital payments, e-commerce, or transactional product management.

- Familiarity with mobile financial apps, payment gateway integration, and transactional flows.

- Strong understanding of digital finance tools, wallets, and embedded finance trends.

- Analytical mindset with attention to performance, security, and risk controls.

- English is a must.