
Senior Officer, User Experience Research
Techcombank
Job Description
Job Purpose
- The SNR UX Researcher’s role is to provide answers to the most challenging questions in the product’s design, and to reveal the underlying needs of customers. The SNR UX Researcher reveals what the consumers need by conducting primary research, observing consumer behaviour and motivation, and working with Product Designers, Product Management, and...
Yêu cầu công việc
Domain Expertise
• 5+ years of relevant experience in a research role
• Deep experience in working with clients researching customer needs and behaviours
• Deep experience in product management or customer segment management
Agile / Digital Experience
• Strong understanding of Agile principles, practices and Scrum methodologies.
• Experience working in Agile teams to support digital transformation projects.
• Experience in process improvement and LEAN thinking methodologies
Qualifications
Bachelor degree in Social Science, Cognitive Science, Statistics, Psychology, or any other related field. A working experience of the equivalent is also acceptable for the position.
Please apply with your CV & portfolio.