Senior Officer, Distribution Performance & Reporting (Techcom Life)

Job Purpose 'Responsible for analyzing business performance data, developing performance reports, evaluating operational effectiveness, and providing insights to support leadership decision-making. In addition, this role performs incentive/contest calculation and collaborates with IT teams to automate reporting systems and enhance operational efficiency.

Key Accountabilities

1. Business Performance Analysis & Reporting

• Develop and manage daily, weekly, monthly, and quarterly performance reporting systems.

• Analyze business performance indicators (KPIs, revenue, growth, productivity, cost...).

• Monitor and evaluate performance by segment, region, product, and sales channel.

• Identify trends, anomalies, risks, and optimization opportunities; propose improvement measures.

2. Insight Generation & Decision Support

• Prepare dashboards, data stories, and deep-dive analyses for Executive Management.

• Provide data-driven insights: root-cause analysis, impact assessment, and performance forecasting.

• Participate in developing advanced analytical models (forecasting, customer segmentation, efficiency models).

3. Incentive & Contest Result Calculation

• Build formulas, criteria, and processes for incentive/contest evaluations based on data.

• Calculate, reconcile, and validate incentive results periodically for business units.

• Ensure accuracy, transparency, and compliance with internal policies.

• Collaborate with IT/Data Engineering teams to: . Develop and enhance reporting systems on DWH, Power BI, Tableau, or internal dashboards. . Define business requirements (BRD), perform UAT, and deploy automation solutions. . Propose new metrics, standardize data sources, and improve report UI/UX.

Key Relationships - Direct Manager Senior Manager/Director, Distribution Administration & Quality

Yêu cầu công việc

Success Profile - Qualification and Experiences

• Bachelor’s degree in relevant fields such as Finance, Insurance, Banking, Business Administration, or Information Systems.

• Preference for candidates holding a Master’s degree or professional certifications (e.g., LOMA, AII, or Quality Assurance certifications – QA).

• Solid understanding of the life insurance sector through internal training programs or professional insurance certifications.

• Minimum 3 – 5 years of experience in data analysis, performance management, BI, or business finance; preference for candidates with experience in the bancassurance model or those who have worked with partner banks.