Production Process Manager
Công Ty TNHH NTPM (VIỆT NAM)
Job Description
• Lead and manage all daily production operations to ensure safe, stable, and efficient manufacturing performance while supporting the company's organizational transition.
• Take full ownership of production stabilization during the first 60–90 days following organizational transition by improving equipment reliability, workforce engagement, and production performance.
• Ensure production output consistently meets customer demand, quality standards, business requirements, and delivery schedules.
• Maximize machine utilization, labor productivity, material yield, and overall manufacturing efficiency through strong shop-floor leadership.
• Lead hands-on troubleshooting of production issues, machine downtime, and process abnormalities. Personally participate in critical production recovery activities when required.
• Lead emergency response during major equipment failures and production interruptions, ensuring rapid recovery through structured troubleshooting, cross-functional coordination, and effective root cause elimination.
• Conduct Root Cause Analysis (RCA) and implement sustainable Corrective and Preventive Actions (CAPA) to eliminate recurring operational and quality issues.
• Drive Continuous Improvement initiatives using Lean Manufacturing, TPM, OEE, Kaizen, Six Sigma, SMED, and other Operational Excellence methodologies.
• Establish, monitor, and continuously improve manufacturing KPIs, including Safety, Quality, Delivery, Cost, Productivity, OEE, Downtime, Scrap Rate, Material Yield, and Waste Reduction.
• Collaborate closely with Planning, Engineering, Maintenance, Quality Assurance, Warehouse, Supply Chain, Procurement, Finance, and HSE to ensure seamless production operations.
• Manage manufacturing costs by improving COGM, reducing waste, optimizing material utilization, and identifying sustainable cost-saving opportunities.
• Ensure full compliance with company policies, ISO Management Systems, Health, Safety & Environmental requirements, and statutory regulations.
• Develop, coach, and lead production supervisors and frontline leaders to build a high-performing manufacturing organization and strong succession pipeline.
• Present production performance, operational risks, manufacturing costs, OEE, productivity, and improvement initiatives to expatriate management and senior leadership through regular operational reviews.
Education
• Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, Manufacturing Engineering, or related disciplines.
Experience
• Minimum 7 years of manufacturing experience, including at least 3 years in a Production Manager or equivalent leadership role.
• Mandatory: Proven experience in high-speed continuous manufacturing environments such as Tissue Paper, Paper Converting, Hygiene Products, or similar continuous process manufacturing.
• Demonstrated experience in stabilizing manufacturing operations during organizational transition, management restructuring, M&A integration, or major operational transformation.
• Proven experience working with expatriate management teams or multinational manufacturing companies.
• Demonstrated capability to recover production following major equipment breakdowns or significant production disruptions through effective leadership and cross-functional coordination.
Technical Competencies
• Strong knowledge of Lean Manufacturing, TPM, OEE, SMED, Six Sigma, Root Cause Analysis (RCA), CAPA, and Continuous Improvement methodologies.
• Strong understanding of high-speed converting operations, manufacturing process optimization, equipment reliability, and production planning.
• Ability to analyze manufacturing data and make decisions based on production KPIs, downtime analysis, OEE, yield, scrap rate, and cost performance.
• Familiarity with ISO 9001, ISO 14001, and ISO 45001 Management Systems.
Leadership Competencies
• Strong hands-on leadership style with a visible presence on the production floor.
• Proven ability to lead manufacturing teams under high-pressure environments while maintaining Safety, Quality, Delivery, and Cost performance.
• Strong experience managing Vietnamese manufacturing workforce, including shift operations, labor relations, employee engagement, and coaching both experienced operators and young engineers.
• Demonstrated ability to lead organizational change, build team capability, and maintain workforce stability during business transformation.
• Excellent analytical thinking, decision-making, communication, stakeholder management, and people development skills.
Language
• Excellent command of spoken and written English.
• Ability to communicate effectively with expatriate managers, regional leadership teams, and international stakeholders.
WORKING HOURS & WORKING CONDITIONS
• Standard working hours: 08:00 AM – 05:00 PM (1-hour lunch break).
• Work schedule: Monday to Saturday (working every other Saturday).
• Flexibility to work overtime when required by business needs.
• Company-provided equipment and tools to support daily work.