Product Specialist Manager (Analytical And Measurement Instruments)

Purpose of the position

Performs a full range of sales promotion skills on Shimadzu Analytical and measuring Instruments products subject to the company objectives and strategy. Follow up the implementation of the personal assigned tasks and targets.

Roles and Responsibilities

1. Management and Marketing technique and knowledge

• Sales support activities (To participate Exhibition/Organize Seminar/Customer Visit and Products promotion) Cross sales marketing plan with distributors. New customer development (Especially, Pharma, E+E, Chemical, Academia, Govt)

• Organize monthly Sales and Marketing Meeting internally and with our partners.

• Plan and organize Service and Maintenance Training for Existing customer.

• Planning the establishment of a laboratory for analysis and measurement products. Review regulations, obtain necessary licenses, and drive laboratory design that meets market needs.

• Ensures supporting other staffs on maintaining and strengthening relationship with all Shimadzu customers, local partners, and end-users.

2. Market research and development

• Be able to analyze market share of Analytical and measuring products in Vietnamese market in order to set annual action plan on sales promotion strategy: Shimadzu market share, Shimadzu products line and related products, focus market, promotion and education program.

• Ensures investigation of competitors and their products for education to staffs and keeping update.

• Sets up plans on expansion of the existing market by accessing to non-cultivated areas to be assigned to staffs.

• Understanding market needs and making proposals, to attend necessary standard making meeting.

3. Sales Promotion Results

• Achieve annual/semi-annual personal goals and objectives based on General Director approval for management and evaluation.

• Works with distributors to achieve annual/semi-annual set goals (order reservations, sales, budgets) assigned across departments by the General Director.

• Follow up purchasing order from distributors in Vietnam with lead time control of goods delivery

4. Customer Satisfaction

• Ensures understanding of all criteria for customer satisfaction.

• Supporting sales contract performed by our distributer according to company requirement as well as customer requirement by good judgment and management (E.g.: technical configuration and specifications, after sales and application)

• Sets up plan on taking care customer by frequent contact and communication to end-users and others to enhance Shimadzu sales and marketing image as well as after-sales service

5. Partners control

• Ensures creating relationship with local partners for company benefit to avoid risks in cooperation.

6. Cooperation and relationship

• Ensures cooperation and linkage with related departments (especially logistics team).

7. Window person for overseas contact in sales activities

• Ensures the relationship with overseas office in sales and service supporting and information such as Shimadzu Corporation, International Operation Dept. (IOD), and Shimadzu Asia Pacific, other subsidiaries.

Yêu cầu công việc

• Bachelor, MA or MSC degree in Marketing, Economics, Business Administration, Science and Chemistry, Electronic and Engineering, Science and Technology or related expertise.

• More than 5- year experience in sales and marketing, technical service of Analytical and Measuring Instruments or related business.

• English and Vietnamese: strong in oral and written.

• Advanced communication skill, Leadership, management skill, strong analytical skills.

• Computer skill: advance in software, data base.

• Willingness to travel and work under high pressure.