Top 3 Reasons To Join Us The Job

As an Operation Engineer, you will join the core team powering the daily operations of a fast-paced, global tech environment. Your work directly supports researchers, engineers, and teams across the company ensuring a seamless workflow and continuous improvements.

Your key responsibilities:

Handle and resolve operational issues submitted through the JIRA Service Desk from internal teams and researchers. For more complex items, you will coordinate with the DevOps team while still maintaining ownership and ensuring resolution
Improve processes and operational efficiency by analyzing recurring issues, proposing better workflows, and contributing to smooth communication between teams
Develop automation tools to optimize and speed up operations, including exploring bots for repetitive tasks and writing scripts to auto-categorize or handle tickets in JIRA
Collaborate cross-functionally with DevOps, Engineering, and Research teams to ensure stable and scalable system operations

Your Skills and Experience

A strong interest in troubleshooting and continuous improvement
Good Python programming skills with at least 2 years of hands-on experience
2+ years of experience working in Linux environments and with relational databases such as MySQL
Hands-on experience with Git and CI/CD toolchains
Familiarity with RESTful APIs
Good debugging and analytical thinking skills
Solid English communication skills (written and spoken)
Experience with automation, scripting for ops workflows, or JIRA customization
Strong English communication skills (both written and verbal) to collaborate effectively with global team members.

Why You'll Love Working Here

ITviec Recruitment Consulting' s client is a premier Software Outsourcing & IT Consulting firm with over 20 years of expertise in the global market. Headquartered in a major Tech Park in HCMC, they specialize in delivering high-performance solutions for Healthcare (HealthTech), Supply Chain, and Enterprise Management.

Serving elite clients across North America and Asia-Pacific, the company offers a stable, international environment where engineers tackle complex digital transformation projects using modern tech stacks.

Why You'll Love Working Here:

Work Environment & Culture:

Engage with a youthful, dynamic team working on awesome projects applying cutting-edge technologies.
Gain global exposure by working alongside international specialists, providing a fantastic opportunity to expand your skill set.
A transparent, honest, and respectful culture that empowers individuals to reach their full potential.

Compensation & Health Benefits:

13th-month salary and highly attractive performance-based bonuses.
Premium accident and healthcare insurance plans, plus comprehensive annual health check-ups.

Allowances & Facilities:

Allowances for lunch, free parking, and life events (marriage, newborn baby, bereavement, etc.).
A spacious, fully equipped pantry (microwave, fridge, coffee maker, etc.) for your most comfortable lunch breaks.

Engagement & Recognition:

Diverse sports clubs and social activities (Badminton, Football, Yoga, Tech clubs).
Annual company teambuilding trips.
Engaging monthly internal events: Happy Gatherings, Mini Games, Team Birthdays, Year-End Party, etc.
Quarterly and yearly awards recognizing outstanding individuals, teams, and long-term dedication.
Advanced English and soft skill training programs to assist your career development.

Exclusive perk: Unique internal company supporting funds to help ease personal financial goals (Home, Vehicle, Tuition loans, etc.).

Benefits