
HR & Admin Supervisor
Toyota Financial Services Vietnam
Job Description
1. Learning & Development (40%)
- Identify training needs through TNA (Training Needs Analysis) across departments
- Design and implement annual training plans aligned with business strategy
- Develop internal training programs (soft skills, leadership, onboarding, etc.)
- Coordinate with external training vendors when needed
- Monitor and evaluate training effectiveness (KPI, feedback, ROI)
- Build learning culture (e-learning, LMS, knowledge sharing initiatives)
2. Recruitment & Talent Acquisition (25%)
- Manage end-to-end recruitment process (sourcing → screening → interviewing → offer → onboarding)
- Partner with hiring HoDs to understand manpower needs and define job requirements
- Develop sourcing strategies (job portals, social media, referral programs, campus hiring)
- Build and maintain talent pipelines for key positions
- Enhance candidate experience and employer branding throughout the hiring journey
- Track recruitment metrics (time-to-fill, cost-per-hire, quality of hire)
- Coordinate onboarding programs to ensure smooth integration of new hires
3. Performance & Talent Development (15%)
- Support performance management cycle (goal setting, appraisal, IDP)
- Assist in succession planning and talent development programs
4. Staff Engagement & Promote Company Culture (15%)
- Design and execute employee engagement activities (events, campaigns, internal communications)
- Drive initiatives to improve employee satisfaction, motivation, and retention
- Conduct employee surveys (engagement survey,…) and propose action plans
- Develop engaging content for HR campaigns and announcements
- Ensure consistent messaging aligned with company culture
- Collaborate with HoDs to address engagement gaps
5. Administration & Payment (5%)
- Manage training administration: scheduling, logistics, attendance tracking, training records
- Handle documentation: training contracts, agreements, internal approvals
- Process payments for training vendors, engagement activities, and related expenses
- Monitor and control L&D and engagement budgets
- Ensure compliance with company policies and audit requirements
- Maintain accurate data in HR systems
To undertake other tasks as and when assigned by Head of HR & Administration
Yêu cầu công việc
• University Degree
• Fluent in English
• Minimum 4–6 years of HR experience, including:
- At least 2–3 years in full-cycle Recruitment (end-to-end)
- Exposure to Learning & Development and/or Employee Engagement
• Solid interviewing and candidate assessment skills
• Experience in Training Needs Analysis (TNA) and training planning
• Ability to organize and/or deliver training programs (internal/external)
• Strong communication and presentation skills
• Ability to work effectively with line managers and senior stakeholders
• Influencing and consulting mindset (critical for Supervisor level)