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Toyota Financial Services Vietnam

HR & Admin Supervisor

Toyota Financial Services Vietnam

VietnamWorks
Ho Chi Minhabout 1 month ago
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Job Description

1. Learning & Development (40%)

- Identify training needs through TNA (Training Needs Analysis) across departments

- Design and implement annual training plans aligned with business strategy

- Develop internal training programs (soft skills, leadership, onboarding, etc.)

- Coordinate with external training vendors when needed

- Monitor and evaluate training effectiveness (KPI, feedback, ROI)

- Build learning culture (e-learning, LMS, knowledge sharing initiatives)

2. Recruitment & Talent Acquisition (25%)

- Manage end-to-end recruitment process (sourcing → screening → interviewing → offer → onboarding)

- Partner with hiring HoDs to understand manpower needs and define job requirements

- Develop sourcing strategies (job portals, social media, referral programs, campus hiring)

- Build and maintain talent pipelines for key positions

- Enhance candidate experience and employer branding throughout the hiring journey

- Track recruitment metrics (time-to-fill, cost-per-hire, quality of hire)

- Coordinate onboarding programs to ensure smooth integration of new hires

3. Performance & Talent Development (15%)

- Support performance management cycle (goal setting, appraisal, IDP)

- Assist in succession planning and talent development programs

4. Staff Engagement & Promote Company Culture (15%)

- Design and execute employee engagement activities (events, campaigns, internal communications)

- Drive initiatives to improve employee satisfaction, motivation, and retention

- Conduct employee surveys (engagement survey,…) and propose action plans

- Develop engaging content for HR campaigns and announcements

- Ensure consistent messaging aligned with company culture

- Collaborate with HoDs to address engagement gaps

5. Administration & Payment (5%)

- Manage training administration: scheduling, logistics, attendance tracking, training records

- Handle documentation: training contracts, agreements, internal approvals

- Process payments for training vendors, engagement activities, and related expenses

- Monitor and control L&D and engagement budgets

- Ensure compliance with company policies and audit requirements

- Maintain accurate data in HR systems

To undertake other tasks as and when assigned by Head of HR & Administration


Yêu cầu công việc

• University Degree

• Fluent in English

• Minimum 4–6 years of HR experience, including:

- At least 2–3 years in full-cycle Recruitment (end-to-end)

- Exposure to Learning & Development and/or Employee Engagement

• Solid interviewing and candidate assessment skills

• Experience in Training Needs Analysis (TNA) and training planning

• Ability to organize and/or deliver training programs (internal/external)

• Strong communication and presentation skills

• Ability to work effectively with line managers and senior stakeholders

• Influencing and consulting mindset (critical for Supervisor level)