[HN] Senior HR Specialist

Your role & responsibilities

1. HR Strategy & Oversight

• Oversee HR operations, policies, and compliance, ensuring alignment with Vietnam labor laws.
• Partner with leadership to align HR initiatives with business objectives.
• Work closely with the Recruitment team to ensure a smooth hiring and onboarding experience.
• Support performance management processes and advise managers on employee relations.

2. Employee Engagement & Culture Development

• Design and execute internal engagement initiatives that strengthen culture, collaboration, and belonging.
• Develop recognition and feedback programs that celebrate contributions and reinforce company values.
• Analyze engagement metrics and feedback to identify actionable improvement opportunities.

3. Talent Development & Retention

• Identify learning needs and develop training and development plans.
• Help establish career development frameworks that support individual growth and retention.
• Oversee the company’s professional development budget and ensure effective utilization.

Your skills & qualifications

• Proficiency in English is required (equivalent to IELTS 6.5+ or TOEIC 800+)
  
• Female candidates are strongly encouraged to apply.
• From 2 years of working experience in HR / Administration / Human Operations or other related roles.
  
• High emotional intelligence with a people-first mindset and clear communication style.
  
• Trustworthy and aligned with leadership, with strong confidentiality and integrity.
  
• Capable of using data and insights to support decisions and improve HR practices.
  
• Excellent leadership, communication, negotiation, and networking skills.

Benefits for you

What We Can Offer:

• Dynamic, international working environment with exposure to global e-commerce markets and
• Two annual company retreats and regular bonding activities.
• Lunch allowance: 40,000 VND/weekday.
• Transport allowance: 500,000 VND/month
• Pantry with snacks & coffee always ready to serve
• Saturday’s lunch is fully covered by company
• Working equipment are provided after probation period
• 12 days of annual leave, plus public holidays
• Full Health, Social & Unemployment insurance coverage.

Working Hours & Probation:

• Probation Schedule: 9:00 AM – 6:00 PM, 5 days/week (on-site).
• Official Schedule: 9:00 AM – 6:00 PM, 6 days/week (on-site).
• Probation Period: Up to 2 months, during which both sides assess fit.

Hiring Process at TurnKey FBA:

• Application Review
• In-person Interview with Human Resource Director / COO
• Technical Test (Take-home Test)
• In-person interview with the Board of Managers
• Offer & Onboarding