Top 3 Reasons To Join Us Very competitive remuneration package Build products for millions of users in Australia Hybrid and flexible working environment The Job

Head of Divisional Controls will lead and embed first-line risk management within NAB Technology DCO, ensuring robust identification, assessment, and mitigation of technology risks across NAB and provide detailed technical engagement with CIOs and other Technology senior stakeholders across Australia, India and Vietnam . The role provides proactive management of technology risk areas (see KPI section for Technology areas) profiles, control effectiveness, and compliance with NAB Group standards, while enabling business delivery through resilient processes. Acts as a strategic partner to technology executives, offering insight and resolutions on emerging risks, AI, automation, efficiency improvements and predictive reporting and analytics and manage the 2nd and 3rd Line of Défense as well as regulatory changes, and required adjustments to safeguard operational integrity and customer outcomes.

MAIN RESPONSIBILITIES

A Senior Technology Risk leadership background to work with the business stakeholders and the technology Risk teams includes identifying, assessing, and managing technology risks across infrastructure, applications, cloud, data, cybersecurity, third party services, and emerging technologies and able to understand the business needs
This role is responsible for working proactively in a team supporting NAB Vietnam in its execution of risk management accountabilities and responsibilities.
The tasks or activities for which this role is responsible each day are set out in Group policies, standards and guidance notes and revolve around technical, operational and compliance event management, change risk management, remediation/response, risk and obligation profiling.
Advising business leaders on the application of the risk and compliance management framework to evaluate risks in order to achieve business outcomes.
Engaging and managing senior stakeholders to implement and improve business systems and processes through the use/integration of the risk and compliance framework.
Working with the business to implement systems and controls to manage the requirements of risk and compliance policies which apply to the business.
Risk profiling: assisting to identify key risks and design of indicators to monitor, input into Divisional Risk Setting Statements as relevant.
Designing controls: assisting to identify the right key controls to mitigate key risks and obligations applicable to the business in partnership with specialist controls team.
Providing guidance on risk and control items including Subject Matter Expertise for the following: Risks, Obligations Events, Change, and related Policies; Remediation action plans to address any control design or operating effectiveness gaps; Requisitions on Management attestations, ensuring evidence is consolidated at a Sub-Divisional level; Relevant Risk Management Forums and/or other risk related committees as required.
Engaging the relevant Enterprise Controls communities for expert assistance as appropriate.
Providing business specific input and context to: Risk deep dive reviews; Internal Audit reviews; Assurance reports; Action plans for ineffective operational controls.
Uplifting risk management maturity, culture and practices.
Assisting in regulatory responses and regulatory engagement matters.
Providing strategic guidance to the team on scope and approach for testing of controls
Assisting in regulatory responses and regulatory engagement matters.

Your Skills and Experience

Essential capabilities

Deep understanding of technology and operational risk frameworks.
Ability to design and embed first-line risk controls aligned with NAB Group standards.
Excellent time management and ability to multi-task and adapt to changing priorities.
Ability to conduct detailed technical assessment to uplift controls and processes in a fast-changing technology & business landscape.
Proven ability to perform and coach within in a high performing team.
Practical approach to solving issues with strong commercial acumen.
Exposure to the operations and technology teams and the challenges that they face.
Strong written and verbal communication skills.
Ability to influence colleagues and executives to take action to strengthen outcomes for colleagues and customers.
Ability to provide clear insights and recommendations on risk posture.

Experience

10+ years experience in technology and operational risk management.
5+ years in senior leadership roles managing risk in large, complex, cross-border organisations.
Operational experience in offshore / shared services models implementing 1LOD risk frameworks, and good understanding of offshore delivery models.
Experience in regulatory and compliance arrangements for offshore / shared services models with ability to design and implement technical and operational controls.
Working knowledge of SDLC, banking platforms, and system workflows.
Proven ability to perform in a high performing team.

Qualification Requirements

Tertiary qualification in a relevant technology/business-related discipline (or equivalent business/technology experience).
Relevant Risk and Controls Certifications will be highly regarded, e.g. CISSP, CISA, CRISC, etc
Post Graduate qualification desirable.

Why You'll Love Working Here

THE BENEFITS AND PERKS

1. Generous compensation and benefit package

Attractive salary and benefits
20-day annual leave and 7-day sick leave, etc.
13th month salary and Annual Performance Bonus
Premium healthcare for yourself and family members
Monthly allowance for team activities
Premium welcome kit and frequent appreciation gifts
Extra benefits for long-term employees

2. Exciting career and development opportunities

Large scale products with modern technologies in banking domain
Clear roadmap for career advancement in both technical and leadership pathways
Well-structured learning and development programs (technical and soft skills)
Sponsored certificates in both IT and banking/finance
Premium account on Udemy
English learning with native teachers
Opportunity for traveling & training in Australia

3. Professional and engaging working environment

Hybrid working model and good work-life balance
Well-equipped & modern Agile office with fully stocked pantry
Special programs to improve your physical and mental health
Annual company trip and events
A solid talented team behind you – great people who love what they do

If this excites you, let's have a chat over a cup of coffee!

Benefits