
Employee Engagement Senior Specialist
Home Credit Vietnam - Explore Your Dream Team
Job Description
1. Strategic Planning & Advisory
• Develop and execute annual and quarterly employee engagement strategies aligned with People and business objectives
• Translate engagement insights into actionable strategic initiatives
• Act as a consultative partner to stakeholders on engagement related matters
2. Stakeholder Management
• Build and maintain strong relationships with key stakeholders across functions and leadership levels
• Proactively align expectations, priorities, and outcomes across departments
• Facilitate decision making through clear communication and data backed recommendations
3. Project Management
• Lead end to end delivery of engagement initiatives (e.g., surveys, campaigns, events, culture programs)
• Define scope, timeline, resources, and success metrics
• Ensure effective coordination across cross functional teams
• Drive on time, high quality execution with measurable impact
4. Risk Management & Governance
• Identify potential operational, reputational, and employee experience risks in engagement initiatives
• Ensure programs comply with internal policies and company standards
• Proactively mitigate risks and escalate when necessary
5. Data Analytics & Insights
• Analyze engagement survey results, feedback channels, and behavioral data
• Monitor key KPIs (engagement score, participation rate, retention indicators, etc.)
• Provide insightful reports and strategic recommendations to senior management
6. Culture & Well-being Initiatives
• Design and implement programs that support organizational culture, recognition, and employee well being
• Ensure initiatives are scalable and aligned with company values
Yêu cầu công việc
• 3+ years of experience in Employee Engagement, Internal Communications, or related fields (experience in complex/matrix organizations is a plus
• Proven experience in leading end to end projects or initiatives, from planning to execution and evaluation
• Strong stakeholder management skills, with the ability to influence and align cross functional stakeholders, including senior leaders
• Experience in strategic planning and translating insights into actionable engagement initiatives
• Solid understanding of employee engagement frameworks, employee experience, and organizational culture
• Strong risk awareness and governance mindset, with the ability to identify and mitigate potential risks in program execution
• Excellent communication, presentation, and interpersonal skills