Location: Binh Thanh District, Ho Chi Minh City, Vietnam

Employment Type: Full-time

Working Hours: Night Shift (9:00 PM – 6:00 AM, Vietnam Time)

What You’ll Do

Operations

• Process and manage orders using Lingxing (ERP system)

• Manage inventory movements across warehouses and fulfillment channels

• Maintain accurate inventory data and ensure timely updates

• Update and maintain shipping templates and...

Requirements

• Good spoken and written English (clear communication is more important than accent)

• Ability to write professional business emails in English

• Basic understanding of e-commerce operations and workflows

Preferred Qualifications

• Experience working with Amazon or other e-commerce platforms

• Experience with ERP systems or order/inventory management tools

• Basic understanding of order processing, inventory management, and fulfillment workflows

• Experience with Amazon fulfillment models (e.g., FBA and FBM)

• Experience in customer service, support, or claim handling

E-Commerce Operations & Customer Service Specialist

Job Description