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Job Description
Top 3 Reasons To Join Us
Production systems operate at large scale.
Problems are owned end to end.
Changes enable systems behind core operations.
The Job
🎯As a DevOps Engineer at Tiki, you’ll help maintain & improve the systems that power one of Vietnam’s most trusted e-commerce platforms. From automating deployments to scaling for millions of users, you’ll contribute to keeping our systems resilient, observable, and secure — 24/7. You’ll work closely with developers, infrastructure, and security teams to deliver fast, stable, and scalable systems.
🧠What You’ll Do?
- Maintain and improve CI/CD pipelines and Infrastructure as Code using tools like Terraform and Ansible.
- Ensure reliable and performant production systems through proactive monitoring and tuning.
- Troubleshoot and debug system-level issues in close collaboration with developers.
- Support on-call rotations, handle incidents, and participate in post-mortem analysi.s
- Support system readiness for high-traffic events with capacity planning and auto-scaling.
- Set up and maintain monitoring, alerting, and logging infrastructure (Prometheus, Loki, etc.).
- Identify and mitigate infrastructure risks through security audits and automation.
- Maintain access control, automate permissions, and contribute to internal system documentation.
🌟Are you the one?
- 3+ years of experience in a relevant DevOps, System Engineer role.
- Hands-on experience operating Linux-based systems (e.g. Ubuntu, CentOS, Debian).
- Experience with Kubernetes, Terraform, and Ansible.
- Experience with cloud platforms: GCP or AWS.
- Strong Git skills and experience using GitHub or GitLab workflows.
- Familiarity with monitoring, logging, and incident response workflows.
- Comfortable participating in on-call and production support.
🧩Nice to Have
- Knowledge of web servers and load balancers: Nginx, HAProxy.
- Solid understanding of distributed systems and networking fundamentals.
- Proactive mindset and ability to stay calm under pressure.
- Interest in database systems (e.g., PostgreSQL, MySQL, NoSQL) is a plus — this role often collaborates closely with DBRE.
Inside our lean engineering team:
- We work on large and complex systems, with a focus on ownership and continuous learning.
- We work within existing constraints and improve systems incrementally.
- We value strong fundamentals and the ability to reason through unfamiliar or complex systems.
- Collaboration is direct, and discussions focus on solving problems and delivering results.
Our offers include:
- MacBook provided
- Full salary insurance & health care insurance
- Annual leave & wellness leave
- Annual health check-up
Benefits
Inside our lean engineering team:
- We work on large and complex systems, with a focus on ownership and continuous learning.
- We work within existing constraints and improve systems incrementally.
- We value strong fundamentals and the ability to reason through unfamiliar or complex systems.
- Collaboration is direct, and discussions focus on solving problems and delivering results.
Our offers include:
- MacBook provided
- Full salary insurance & health care insurance
- Annual leave & wellness leave
- Annual health check-up