Top 3 Reasons To Join Us 100% salary & social insurance during probation International environment 19 paid days off per year The Job

Responsibilities will include, but are not limited to:

For Senior DevOps Engineer

Setting up and managing cloud infrastructure on AWS, Azure.
Designing, deploying, and managing monolith, microservices-based, serverless-based applications on cloud platforms.
Implementing and managing CI/CD pipelines using tools like GitLab CI, Bamboo, and Jenkins, and integrating them with appropriate testing, managing, and deployment tools.
Automating infrastructure provisioning, testing, and deployment processes using Infrastructure-as-Code (IaC) tools like Terraform and CloudFormation.
Implementing and managing monitoring, logging, and tracing tools (e.g., Prometheus, Grafana, ELK stack) to ensure system observability.
Integrating security best practices and tooling throughout the development lifecycle (DevSecOps) and ensuring compliance with security standards.
Working with various database technologies (e.g., MySQL, PostgreSQL,…) to support application development and deployment.
Collaborating with development, testing, and other teams to ensure smooth and efficient software delivery.
Performing incident management and root cause analysis, troubleshooting complex technical issues in a production environment.
Defining and improving DevOps processes, including development, testing, release, update, and support.
Communicating effectively within the team, with other teams, and with customers to complete the assigned tasks.
Completing tasks within expectations set by the team and managers.
Willingness to work overtime or outside of office hours for deployments and urgent issues

For Cloud Support Engineer(L2)

Operations & Support

Provide Level 2 support for cloud infrastructure, systems, and applications.
Monitor system health and respond to alerts, incidents, and service requests.
Perform operational administration, routine maintenance, and issue resolution.
Analyze incidents and contribute to root cause analysis (RCA) reports.
Coordinate with L3 engineers, DevOps, developers, and vendors to resolve issues, providing sufficient analysis, logs, and context during escalation..
Ensure compliance with defined SLAs and operational procedures.

Ticketing & Reporting

Manage incidents, service requests, and changes via the ticketing system.
Track ticket progress and ensure timely resolution.
Prepare operational reports, incident summaries, and preventive recommendations.

Monitoring & Automation

Install, configure, and maintain monitoring tools.
Respond to alerts generated by monitoring systems.
Execute existing automation scripts and operational runbooks.
Suggest improvements to operational processes and monitoring coverage.

Others

Support change requests and minor service enhancements.
Perform other operational tasks assigned by the supervisor.

Your Skills and Experience

For Senior DevOps Engineer:

3+ years of experience designing, developing, and operating highly available, large-scale systems, with a focus on automation and efficiency.
Proven understanding of software development lifecycles and agile methodologies.
Proficiency in at least one programming or scripting language (Python, Node.js, Java, Bash, etc.) for automation and tool development.
Hands-on experience with cloud platforms like AWS, Azure, GCP, including infrastructure provisioning, service deployment, and cloud-native solutions.
Solid understanding of security best practices and experience implementing security measures in infrastructure and application deployments.
Hands-on experience with Infrastructure-as-Code (IaC) tools like Terraform or CloudFormation for automated and repeatable infrastructure management.
Strong Linux knowledge, including system administration, troubleshooting, and performance optimization.
Experience with containerization and orchestration technologies like Docker and Kubernetes for building and deploying microservices-based applications.
Proven ability to design, implement, and manage CI/CD pipelines for rapid and reliable software delivery.
Knowledge of networking concepts and technologies, including VPC, NAT GW, VPC Peering, VPN, Private connection, subnet, and other cloud networking.
Excellent English communication skills (written and verbal) for effective collaboration with technical and non-technical teams.

For Cloud Support Engineer(Level 2)

Hands-on experience with AWS cloud services such as AWS/Azure (Operation level).
Experience administering Linux systems.
Basic scripting ability (Bash, PowerShell, or Python) for operational and automation tasks.
Understanding of incident management and IT operations processes.
Familiarity with ticketing systems and SLA-based support.
Good troubleshooting, documentation, and communication skills.
Able to communicate in English with regional stakeholders.

Nice-to-have

Basic understanding of CI/CD concepts (no pipeline ownership required).
Exposure to Infrastructure as Code (Terraform / CloudFormation).
Experience with MySQL or other relational databases (support level).
Familiarity with ITIL practices.
Basic knowledge of Docker or container concepts.
Basic understanding of microservices architecture and common operational challenges (service dependencies, retries, timeouts, cascading failures).
Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).
2–3 years experience in Cloud IT Support, Cloud Operations, or Managed Services.

Success in this role looks like

Incidents are resolved within SLA with clear communication.
Monitoring alerts are handled proactively with minimal escalation.
Escalations to L3 are well-documented and actionable.
Operational issues decrease over time through preventive actions.
Stakeholders trust L2 to keep systems stable.

Why You'll Love Working Here

STYL Solutions will give you the favorable conditions you need to tackle difficult problems and learn cutting-edge technologies:

International working environment with friendly and passionate colleagues
Onsite opportunity to Japan, and Singapore for training and supporting customer
Meaningful work with experienced & strong technical veterans
Flat structure, simple processes & transparency

In addition to providing you with professional growth, STYL Solutions is also committed to taking care of our employees, personally. As a full-time employee, you are automatically enrolled in our benefits program, which includes:

Attractive compensation, regular assessments, and salary reviews;
19 paid days off per year;
100% salary & full social insurance during probation period;
Premium health care insurance;
Free dinner, coffee and tea;
Special celebration on 8/3, 1/6, Xmas, Tet holiday...;
Outing/team-building activities (company trip, sport, dinner...)

Benefits

STYL Solutions will give you the favorable conditions you need to tackle difficult problems and learn cutting-edge technologies:

International working environment with friendly and passionate colleagues
Onsite opportunity to Japan, and Singapore for training and supporting customer
Meaningful work with experienced & strong technical veterans
Flat structure, simple processes & transparency

Attractive compensation, regular assessments, and salary reviews;
19 paid days off per year;
100% salary & full social insurance during probation period;
Premium health care insurance;
Free dinner, coffee and tea;
Special celebration on 8/3, 1/6, Xmas, Tet holiday...;
Outing/team-building activities (company trip, sport, dinner...)

C/HN/DN DevOps Engineer/Cloud Support EngineerL2

Job Description

Benefits