Business System Analyst
BIDV MetLife
Job Description
Qualifications:
- Over 2 years business systems analysis experience or comparable business experience;
- Bachelor’s degree in computer science, Information Systems, Business Administration or other related field, or equivalent work experience;
1. Core Technical Competencies
Extensive Proficiency (Level 3):
- Deep understanding of the System Development Life Cycle (SDLC).
- Strong expertise in System Testing methodologies.
- High level of Accuracy and Attention to Detail in all deliverables.
Working Experience (Level 2):
- Proven ability in Requirement Analysis and Business Process Design/Modeling.
- Hands-on experience with Modeling techniques (Use Case, Data, Process, Events).
- Proficiency in Technical Writing and Documentation.
- Solid grasp of IT Project Management, Standards, Procedures, and Policies.
2. Business & Analytical Competencies
- Operational Insight: Good understanding of organizational functions and core application systems.
- Strategic Thinking: Ability to assist in tactical and strategic planning, as well as business assessments.
- Problem Solving: Strong Analytical Thinking and Critical Thinking skills to support effective decision-making.
3. Interpersonal & Management Skills
- Communication: Ability to simplify complex concepts for non-technical stakeholders.
- Facilitation: Strong facilitation and relationship management skills to bridge the gap between business and IT.
- Leadership (Level 1/2): * Foundational knowledge of Team Building, Leadership, and Delegation.
- Experience managing in a Matrix Environment and handling organizational change.
- Commitment to high-quality Customer Service Management.
Notes:
Level 1 is Basic Understanding / Level 2 is Working Experience / Level 3 is Extensive Experience / Level 4 is Subject Matter Depth & Breadth