Business Analyst

Your role & responsibilities

1. Requirements gathering & Analysis

• Collaborate with senior BAs and stakeholders to identify, gather, and document business requirements.
• Analyze existing business processes to identify "pain points" and opportunities for digitalization or data-driven improvements.
• Assist in defining the scope of data analytics and software development projects.

 

2. Documentation & Solution Design

• Create clear and concise project artifacts, including Business Requirement Documents (BRD), Functional Specification Documents (FSD), and User Stories.
• Develop visual representations of business processes using flowcharts, wireframes (UI/UX), and data flow diagrams.
• Translate business needs into technical requirements that can be easily understood by Data Engineers and Developers.

 

3. Project Support & Quality Assurance

• Support the project management lifecycle by tracking milestones and ensuring alignment with client expectations.
• Participate in solution validation by creating test cases and conducting User Acceptance Testing (UAT).
• Coordinate with the technical team to ensure that the final product (dashboards, web apps, or mobile apps) meets the defined acceptance criteria.

 

4. Client & Stakeholder Engagement

• Maintain proactive communication with clients to provide project updates and gather feedback.
• Assist in preparing and delivering presentations or demonstrations of proposed solutions.

Your skills & qualifications

1. Qualifications

• Education: Bachelor’s degree in Business Information Systems (BIS), Computer Science, Information Technology, Business Administration, or a related field.
• Experience: 6 months to 2 years of relevant experience in business analysis or software project coordination. (Internships in software/data firms are highly valued).

 

2. Technical Skills

• Methodologies: Understanding of Software Development Life Cycle (SDLC) and Agile/Scrum frameworks.
• Tools: Familiarity with documentation and task management tools (e.g., Jira, Trello, or Microsoft Azure DevOps).
• Design: Ability to create basic wireframes (Figma, Balsamiq) and process maps (Visio, drawio,…).

 

3. Soft Skills

• Communication: Strong verbal and written communication skills in Vietnamese; proficiency in English is a major advantage.
• Analytical Thinking: A logical approach to problem-solving and a high level of attention to detail.
• Adaptability: A "can-do" attitude and the ability to learn new technologies (like Low-Code/No-Code platforms) quickly.

Benefits for you

1. Career path development

• Learning & Career Development from Fresher → Junior → Senior → Product Manager
• Hands-on experience with enterprise-scale project and internal products
• Clear technical growth path with mentoring
• Training and support for professional certifications

 

2. Compensation & Benefits

• Competitive salary and performance bonus
• 13th-month salary
• Health insurance, paid leave, and other benefits
• Annual performance review

 

3. Work Environment

• Flexible working policy
• Working hours: Monday – Friday, 9:00 AM – 6:00 PM
• Team building, company trips, and knowledge-sharing sessions