Business Analysis & Consulting

Analyze customer business processes and identify opportunities for improvement and digital transformation.
Gather, document, and validate business requirements from customers and stakeholders.
Translate business requirements into functional specifications and solution designs.
Conduct workshops, interviews, and requirement analysis sessions with clients.
Provide consulting services and recommendations based on industry best practices.

Solution Design & Delivery

Collaborate with customers and internal teams to design effective business solutions.
Prepare business process flows, functional specifications, and system documentation.
Support system implementation, testing, user acceptance testing (UAT), and go-live activities.
Identify gaps between business requirements and standard system capabilities and propose suitable solutions.
Assist project managers in planning, scope management, and project execution.

Stakeholder Management

Act as the primary point of contact between customers and project teams.
Work closely with business users, managers, developers, and project stakeholders.
Facilitate meetings, workshops, and project discussions to ensure alignment.
Manage customer expectations and support issue resolution throughout the project lifecycle.

Team Collaboration

Work closely with Project Managers, Developers, QA Engineers, and Solution Architects.
Support project documentation, process improvement, and knowledge sharing activities.
Participate in project planning, review meetings, and continuous improvement initiatives.
Mentor junior consultants and support capability development within the team.

Domain Expertise

Candidates with experience in one or more of the following domains are highly preferred:

Minimum 4 years of experience as a Business Consultant, Functional Consultant, Business Analyst, or similar role.
Experience in at least one of the following domains:
- Logistics
- ERP
- Smart Factory / MES
- CRM
- Sales Management
Strong business process analysis and problem-solving skills.
Experience gathering and documenting business requirements.
Ability to communicate effectively with both business users and technical teams.
Experience participating in software implementation or digital transformation projects.
Strong presentation, communication, and stakeholder management skills.
Highly organized, proactive, and customer-oriented.
Advanced English communication skills (speaking, writing, reading, and listening).

Preferred Qualifications

Experience with SAP, Oracle, Microsoft Dynamics, Salesforce, MES, WMS, TMS, or similar enterprise solutions.
Experience working in Agile or Waterfall project environments.
Experience leading workshops and managing customer-facing activities.
Knowledge of manufacturing, logistics, or enterprise business processes.

Well-trained and dedicated to being able to catch the pace smoothly
Basic salary: It will be based on the ability of the candidate and the general salary framework set by the company.
Salary review based on performance every 6 months if your basic salary is less than 30,000,000 VND. If your basic salary is from 30,000,000 VND, it will be reviewed every year
13th-month salary and bonus for holidays
Team building once a month
Company trip: 1 time/year
Full social benefits in accordance with the company and the law of Vietnam
Professional environment and clear procedures.
Great opportunity to improve English
Opportunity to learn Logistics and professional management system of project development process

(Please be noted that only selected candidates will be contacted via phone)

Business Analyst (ERP/Logistics)

Job Description