Admissions Administrator (Sales Admin/sales Assistant_ Excellent English Skills)
Công Ty Cổ Phần Giáo Dục Millennia
Job Description
ABOUT THE ROLE
The Admissions Administrator supports the full admissions cycle by managing applicant documentation, coordinating communication with prospective students, and ensuring accurate and timely processing of admissions-related data. This role requires strong organization, attention to detail, and excellent customer service skills.
To efficiently support Admissions administration by:
• Maintain organized and compliant admissions records, documents and data systems.
• Coordinate school tours, assessments, interviews, and onboarding activities to create smooth admissions experience.
• Supporting enrollment-related marketing, activities, projects and events
• Collaborate with internal departments (academic, finance, marketing, admin, etc.) to ensure seamless students onboarding.
KEY RESPONSIBILITIES
1. Application Processing
• Receive, verify and validate all application documents according to admissions policies and procedures
• Track application progress and follow up on missing documentation or pending requirements enter applicant information into admissions system accurately
• Coordinate applicant assessment, campus visits, etc.
• Ensure applications are processed accurately, efficiently, and within set timelines
• Maintain a professional, positive applicant experience throughout the admissions journey.
2. Engagement CRM Data Management
• Enter and update applicant information accurately in the CRM system
• Ensure date integrity by performing routine checks, clean-ups, and updates
• Generate regular reports for the Admissions team
• Support ongoing improvements to CRM workflows and data processes.
3. Event Support
• Support the execution of admission-related events such as Open Days, Information Sessions, etc.
• Prepare event materials, registration lists, and attendance tracking
• Assist with event setup, logistics, and post-event follow-up.
4. Admissions Administration
• Provide administrative assistance to the Admissions team on daily tasks and projects
• Coordinate with other departments to facilitate smooth admissions and enrollment operations
• Maintain organized filing systems for digital and physical documents
• Support policy compliance and ensure confidentiality of applicant information
• Update and maintain the database of students’ information
School Gallery Operation Administration
• Station at School Gallery and manage reception and first point contact
• Appointment management
• Manage materials for gallery readiness including but not limited to admission kits, display elements, assessment and consultation areas clean and ready, welcome refreshment for guests
1. Experience
• 1-2 years of experience in customer service, community relations, or admissions support—preferably in an international school or education setting.
• Familiarity with international K-12 education systems and school operations is highly desirable.
2. Skills and Competencies
• Strong English communication and interpersonal skills
• High attention to detail and accuracy
• Proficiency in Microsoft Office Suite, experience with CRM system is a plus
3. Education
• Bachelor's degree in Business, Marketing, Education Management, Communications, or a related field.
4. Personality / Attitude
• Professional and customer focused.
• Positive Attitude: Demonstrates a proactive, reliable and adaptable approach to work
• Integrity: Maintains the highest standards of honesty and integrity in all interactions, building trust and respect with colleagues, students, and stakeholders.